Legal notice
Last updated: February 13, 2026
This Legal Notice governs the use of the website truegreens.eu (the "Website") and is provided in accordance with applicable European Union and Bulgarian legislation, including the E-Commerce Directive (2000/31/EC) and Bulgarian Commerce Act.
1. Website Owner and Operator
This Website is owned and operated by:
Stevia For Life Ltd
Angel Kunchev 59
6000 Stara Zagora
Bulgaria
Company Type: Limited Liability Company (Ltd / EOOD)
Company Registration: Registered in Bulgaria
VAT Number: BG202739497
Email: office@truegreens.eu
2. Purpose of the Website
The Website provides information about and enables the online sale of food supplements to consumers worldwide, with a primary focus on the European Union market. All content is provided for informational and commercial purposes only.
The Website serves the following purposes:
- Presentation and sale of food supplement products
- Provision of product information and educational content
- Processing of online orders and customer service
- Communication with customers and prospective customers
3. Regulatory Information
The products offered on this Website are classified as food supplements under applicable EU and Bulgarian legislation, including:
- EU Directive 2002/46/EC on food supplements
- Regulation (EU) No 1169/2011 on food information to consumers
- Bulgarian Food Act
Important:
- Our products are not medicinal products
- They do not require a prescription
- They are not intended to diagnose, treat, cure, or prevent any disease
- They do not replace a varied and balanced diet and healthy lifestyle
All products comply with applicable EU and Bulgarian food safety regulations and labeling requirements.
4. Intellectual Property Rights
All content published on the Website, including but not limited to:
- Texts, articles, and written content
- Images, photographs, and graphics
- Logos, trademarks, and brand elements
- Product descriptions and specifications
- Software, code, and technical elements
- Design, layout, and visual presentation
- Videos, audio files, and multimedia content
is the exclusive property of Stevia For Life Ltd or its licensors and is protected by Bulgarian, European Union, and international intellectual property laws, including copyright, trademark, and design rights.
Any reproduction, distribution, modification, public display, or use of Website content without prior written consent is strictly prohibited.
Unauthorized use may result in legal action and claims for damages.
Permitted Use
You may:
- View and browse the Website for personal, non-commercial purposes
- Print individual pages for personal reference
- Share links to the Website on social media
You may not:
- Copy, reproduce, or republish Website content without permission
- Use our trademarks, logos, or brand elements
- Create derivative works based on our content
- Use automated systems to scrape or extract Website data
5. Liability Disclaimer
Stevia For Life Ltd makes reasonable efforts to ensure that the information on this Website is accurate, complete, and up to date. However, we do not guarantee the completeness, accuracy, or currentness of the content.
We shall not be liable for:
- Errors or omissions on the Website: Including typographical errors, inaccuracies in product descriptions, or outdated information
- Temporary unavailability of the Website: Due to technical maintenance, server issues, internet connectivity problems, or other technical difficulties
- Damages resulting from use of the Website: Including but not limited to direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of the Website
- Linked third-party websites: Content, accuracy, or practices of external websites linked from our Website
- Product use: Adverse reactions, allergies, or health issues arising from product use, particularly when used without consulting a healthcare professional or contrary to product instructions
- Technical issues: Loss of data, computer viruses, or other technical problems arising from Website use
- Force majeure events: Events beyond our reasonable control, including natural disasters, pandemics, governmental actions, or supply chain disruptions
Limitation of Liability
To the maximum extent permitted by applicable law, our total liability for any claims arising from or related to the Website or our products is limited to the amount paid by you for the product or service in question.
This limitation does not affect your statutory rights as a consumer under mandatory EU and Bulgarian consumer protection laws.
6. External Links and Third-Party Content
The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Stevia For Life Ltd.
We have no control over the content, privacy policies, or practices of third-party websites and assume no responsibility for:
- The accuracy, legality, or appropriateness of third-party content
- The privacy practices or data protection measures of external websites
- Any products, services, or information offered by third parties
- Any damages or losses arising from your use of third-party websites
The inclusion of any link does not imply endorsement by Stevia For Life Ltd. You access third-party websites at your own risk and should review their terms and privacy policies.
7. Data Protection and Privacy
The collection, processing, and use of personal data through this Website is governed by our Privacy Policy, which complies with:
- General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679
- Bulgarian Personal Data Protection Act
- E-Privacy Directive (2002/58/EC)
For detailed information about how we handle your personal data, please refer to our Privacy Policy.
The data controller is:
Stevia For Life Ltd
Angel Kunchev 59
6000 Stara Zagora, Bulgaria
Email: office@truegreens.eu
8. Consumer Rights
As a consumer in the European Union, you have specific rights under EU consumer protection legislation, including:
- Right of withdrawal: 14-day cooling-off period for online purchases (subject to conditions outlined in our Terms of Service)
- Right to clear information: Transparent information about products, prices, and terms before purchase
- Right to fair contract terms: Protection against unfair contract terms under EU Directive 93/13/EEC
- Right to remedies: Legal guarantees for defective products under EU Directive 1999/44/EC
For more information about your consumer rights, please refer to our Terms of Service and Refund Policy.
9. Dispute Resolution
Online Dispute Resolution (ODR)
In accordance with Regulation (EU) No 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform for the out-of-court resolution of disputes concerning contractual obligations arising from online sales contracts.
The ODR platform can be accessed at: https://ec.europa.eu/consumers/odr
Our email address for consumer dispute resolution is: office@truegreens.eu
Alternative Dispute Resolution
We are willing to participate in alternative dispute resolution procedures before a consumer arbitration board where appropriate, although we are not legally obliged to do so.
10. Applicable Law and Jurisdiction
This Legal Notice and your use of the Website are governed by and construed in accordance with the laws of Bulgaria, without regard to its conflict of law provisions.
Any disputes arising from or relating to this Legal Notice or the use of the Website shall fall under the exclusive jurisdiction of the competent courts in Stara Zagora, Bulgaria.
Consumer Protection
If you are a consumer resident in the European Union, nothing in this Legal Notice affects your rights under mandatory consumer protection laws in your country of residence. You may also have the right to bring proceedings in the courts of your country of residence.
11. Professional Regulations
As a food supplement retailer, we comply with:
- EU Food Law - Regulation (EC) No 178/2002
- Food Supplements Directive 2002/46/EC
- Food Information to Consumers Regulation (EU) No 1169/2011
- Health Claims Regulation (EC) No 1924/2006
- Bulgarian Food Act and related regulations
We are registered with the relevant Bulgarian food safety authorities and comply with all applicable food safety and labeling requirements.
12. Accessibility
We strive to make our Website accessible to all users, including those with disabilities. If you experience any accessibility issues or have suggestions for improvement, please contact us at office@truegreens.eu.
13. Changes to This Legal Notice
We reserve the right to update or modify this Legal Notice at any time to reflect changes in our practices, legal requirements, or for other operational reasons.
Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Legal Notice periodically.
Continued use of the Website after changes are posted constitutes your acceptance of the updated Legal Notice.
14. Severability
If any provision of this Legal Notice is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be severed from this Legal Notice. The remaining provisions shall continue in full force and effect.
15. Language
This Legal Notice is provided in English. In case of any discrepancy between different language versions, the English version shall prevail to the extent permitted by applicable law.
16. Contact Information
For legal inquiries, questions about this Legal Notice, or any other matters related to the Website, please contact:
Email: office@truegreens.eu
We will respond to your inquiry within a reasonable timeframe in accordance with applicable legal requirements.
This Legal Notice was last updated on February 13, 2026 and is effective immediately.